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Customer Support

We can tell you have
something on your mind.
We’re here to help solve it.

Warranty

We don’t stop caring about our screens once they’re installed. You expect your screens to last. We expect them to last a lifetime. Screens designed for peace of mind.
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We Don’T Stop Caring About
Our Screens Once They’Re Installed.

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This isn’t our first rodeo

We’ve been around for over thirty years now, which makes us the most experienced retractable screen manufacturer in the industry. So go ahead, call us in fifteen months or fifteen years. We’ll be right here.

Maintenance

We offer an industry leading warranty that’s just like our screens–the best in the business. We stand behind our screens, so you can relax behind yours.
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Tips To Keep Your Motorized
Screen Purring Like A Kitten.

Because Phantom Screens retract when not in use, they require way less maintenance than an actual
Cadillac—or a traditional screen. Here are some tips to keep yours in tip-top shape.
If an object prevents your screen from lowering, lift the slidebar up manually and remove the obstacle.
If an object prevents your screen from lowering, lift the slidebar up manually and remove the obstacle.
If an object prevents your screen from lowering, lift the slidebar up manually and remove the obstacle.
If an object prevents your screen from lowering, lift the slidebar up manually and remove the obstacle.
If an object prevents your screen from lowering, lift the slidebar up manually and remove the obstacle.
If an object prevents your screen from lowering, lift the slidebar up manually and remove the obstacle.

Got a Q? We got an A for that.

Product FAQ
Warranty FAQ
Maintenance FAQ

Have Some Questions
About Our Retractable Screens?

What's the difference between a traditional screen and a retractable one?

Unlike traditional fixed screens, retractable screens remain out of sight until you needthem. They retract into a discreet housing when not in usepreserving your view as wellas your home's decor.

What's the difference between a traditional screen and a retractable one?

Unlike traditional fixed screens, retractable screens remain out of sight until you needthem. They retract into a discreet housing when not in usepreserving your view as wellas your home's decor.

What's the difference between a traditional screen and a retractable one?

Unlike traditional fixed screens, retractable screens remain out of sight until you needthem. They retract into a discreet housing when not in usepreserving your view as wellas your home's decor.

What's the difference between a traditional screen and a retractable one?

Unlike traditional fixed screens, retractable screens remain out of sight until you needthem. They retract into a discreet housing when not in usepreserving your view as wellas your home's decor.

What's the difference between a traditional screen and a retractable one?

Unlike traditional fixed screens, retractable screens remain out of sight until you needthem. They retract into a discreet housing when not in usepreserving your view as wellas your home's decor.